We have verified that your Lycosa is one of the units affected by the known issues. We apologize for the trouble you have had with the Razer Lycosa and the inconvenience this has caused you. We have made arrangements for a new Lycosa to be sent to your address. We thank you for your support of Razer and please let us know if we can be of further assistance.
Your customer number is 400126359
Please refer to case #:: 400297410 if you have any further questions.
If you need further assistance, you can also reach us online at http://www.razersupport.com. Please include all previous replies when/if responding to this message.
Best Regards,
Amy B. at Razer Technical Support
support-us@razersupport.com
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It is from Razer company.....yeah!!!
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